An eSIM (embedded SIM) is a digital SIM card that can be installed directly into your smartphone or other mobile devices. It is an alternative to the physical SIM card you’re used to. If you’re wondering for further information on “What is an eSIM” and its advantages, read more to discover how it can benefit you. An eSIM (embedded SIM) is a digital SIM built into your device. With sofiaeSIM, you can activate prepaid data plans instantly by scanning a QR code, avoiding physical SIM cards and roaming fees across 200+ countries.

After purchasing an sofiaeSIM plan, you’ll receive a QR code via email. Go to your device’s settings, select “Cellular” or “Mobile Data,” scan the QR code, and follow the prompts to activate your eSIM.

Ensure your device supports eSIM and is unlocked. Check your signal, restart your device, or contact sofiaeSIM support with your order details for assistance.

Verify your plan is active, enable mobile data, and ensure you’re in a coverage area. If issues persist, restart your device or reach out to sofiaeSIM support.

You can purchase a new sofiaeSIM plan via our website or app from anywhere and activate it instantly to continue your connectivity.

Yes, most eSIM-compatible devices allow multiple profiles. With sofiaeSIM, you can store and switch between plans as needed.

Yes, if your device supports dual SIM, you can use your physical SIM for calls/texts and sofiaeSIM eSIM for data simultaneously.

Check with your carrier to confirm your phone is unlocked. Visit sofiareSIM’s compatibility page or settings to verify eSIM support.

Log into your sofiaeSIM account or contact support with your order number to retrieve or reissue your QR code.

Ensure good lighting, clean your camera lens, and try again. If it fails, manually enter the activation code or contact sofiaeSIM support.

Go to Settings > Cellular > Add Cellular Plan, scan the sofiaeSIM QR code, and follow the on-screen instructions to complete activation.

sofiaeSIM eSIMs are device-specific. To use on another device, purchase a new plan and activate it with a new QR code for that device.

No documentation is required to use sofiaeSIM. Simply purchase a plan and activate it with the provided QR code.

sofiaeSIM eSIMs are data-only plans and do not support SMS or calls. Use your primary SIM for those services.

A Local Plan from sofiaeSIM provides data for a specific country, offering cost-effective connectivity without roaming charges.

A Regional Plan covers multiple countries in a region (e.g., Europe or North America) with a single sofiaeSIM eSIM, ideal for regional travel.

A Global Plan offers data across 200+ countries with sofiaeSIM, perfect for extensive international travel with one eSIM.

Refunds are available within 7 days of purchase if the plan hasn’t been activated. Contact sofiaSIM support for assistance.

Your sofiaeSIM data plan starts when you activate it by scanning the QR code, giving you control over the start date.

You’ll receive your sofiaeSIM eSIM QR code via email immediately after purchase, with activation instructions.

Yes, sofiaeSIM is data-only. Keep your primary SIM active for calls/texts to retain your WhatsApp number.

sofiaeSIM offers speeds up to 5G where available, depending on the local network and your device capability.

No, sofiaeSIM uses local networks, so data roaming is not required or recommended.

Yes, if your device supports tethering, you can share sofiaeSIM data via hotspot with other devices.